Best Agency to Work For
Cleary Insurance Believes in Embracing Risk
by Elizabeth Blosfield
When William J. Cleary III and his father, William J. Cleary Jr., decided to take a risk 25 years ago, Cleary Insurance, a Boston, Mass., based insurance agency, was born with just four other employees.
Its team of employees has grown nearly six times its original size and represents 42 different insurance companies today. Now, the firm strives to encourage its clients to embrace risk as well.
“I see Cleary Insurance continuing to grow within our current model, encouraging our clients to embrace risk, to live their lives knowing that we are providing them with the best advice and coverage options available,” President William J. Cleary III said. “We want to protect our clients and manage their risks so that they will grow and go forward with us.”
An appetite for risk and a collaborative culture help to set Cleary Insurance apart from its competition and earned it this year’s Best Agency to Work For – East Gold award. More than half of its 25 employees nominated the firm through an online survey, emphasizing the agency’s client-focused approach as one reason it stands out above the rest. By doing the right thing for clients, the needs of the agency are naturally met, one employee wrote in the survey.
“I’m continually impressed at management’s and the owner’s natural reactions to step back and focus on doing the right thing,” the employee wrote. “The conversation from the top is always about what’s right for the customer, what’s right for our role as agents, and that often seamlessly falls into line with what’s right for our agency.”
In addition to serving clients individually, the firm seeks to give back to its community as a whole through volunteering, employees stated in the survey. Each year, the agency selects a charity to volunteer with for a day. This year, the agency volunteered with Cradles to Crayons, a non-profit organization that provides children living in homeless or low-income situations with needed items. “It really feels like a change is being made in the community,” one employee wrote about the volunteer work.
The secret to Cleary Insurance’s success in serving clients, however, are its employees, Cleary said. It may seem as though independence and teamwork are opposites, but the firm strives to make the two work hand-in-hand by building a strong team to serve clients and the community on the outside while encouraging a culture of independence within the agency.
“We ask our folks to think for themselves, act independently and create the culture here at Cleary Insurance,” Cleary said. “I think the structure, or lack thereof, is what truly sets us apart. We try to hire the best possible people, keep them highly educated within the insurance world and then just get out of their way so that they can do their jobs as they see fit.”
This strategy seems to be working, as one of the original four employees at the agency’s onset is still with the firm today, while two others remained until retirement, Cleary said. Through a business model that allows its staff to develop professionally without micromanagement, the firm aims to encourage each employee to grow independently while remaining part of a team, he added.
“I want to work hard for this organization because it feels like family,” one employee said.
Indeed, the motto that appears on the front page of the Cleary Insurance website says that “life is worth the risk” — a statement that appears to reflect the spirit of the family that started it all 25 years ago.
“Like many of my insurance colleagues, I entered into the insurance world due to a family connection, but I have stayed in the industry because I love what I do,” Cleary said. “The fact that the staff here nominated our firm for this award is a tremendous source of personal pride, but mostly it is a reflection on the people that work here.”Click here to download article.
ACA Repeal and Replace Efforts Unsuccessful in U.S. Senate
In the early hours of July 28, Republican efforts to repeal and replace the Affordable Care Act (ACA) ended when the Senate fell short of the 51 votes required to pass the Health Care Freedom Act (HCFA). Called the “skinny repeal bill,” it would have eliminated the individual mandate penalty and temporarily repealed the employer mandate penalty and medical device tax along with providing states flexibility on certain ACA requirements. Earlier in the week, separate votes on the Better Care Reconciliation Act (the Senate’s alternative to the American Health Care Act) and the Obamacare Repeal Reconciliation Act (the “repeal and delay” option) also failed. Both parties have indicated next steps may include bipartisan efforts to fix the ACA and stabilize the market. Specific plans and a timeline have not been discussed yet.
Republican leadership in Congress or the Administration may also pursue other ways to dismantle, replace or reform the ACA including regulatory action, regulatory non-enforcement or other options, as outlined in our March 30 Update.
ACA Remains the Law of the Land
The ACA remains the law of the land. Ongoing compliance with the law is required unless and until official guidance to the contrary is issued. We encourage employers and broker partners to use Your ACA Roadmap to receive a personalized snapshot of annual responsibilities. Visit www.YourACARoadmap.com for more information.
To stay up to date on the evolving state of health care reform, we encourage you to bookmark www.InformedonReform.com, including the Repeal and Replace Update webpage, where we continuously update information as it becomes available.
Brought to you by Cigna Health Care Reform Consulting and Communications
Massachusetts Construction Classification Premium Adjustment Program (MCCPAP)!
Presented by Michael Regan
The Massachusetts Construction Classification Premium Adjustment Program (MCCPAP) applies to employers who are eligible for workers compensation experience rating and have exposure in any of the enumerated construction classifications. The MCCPAP may reduce an employer’s workers compensation premium. The calculated credit is applied to all of the employer’s workers compensation classifications.
The basic premise for the credit is that contractors who pay “prevailing” or union wages are at a workers compensation premium disadvantage to those that don’t; even though the work is the same and the exposure the same.
For example, a carpenter in North Adams has the same work exposure as a carpenter in Boston. But, the wages are higher in Boston then in North Adams. The MCCPAP helps to level this variance for Workers Compensation premium purposes. In fact, I have seen credits of over 20% applied to some of our account which is a major cost savings.
A contractor may apply for the MCCPAP at the Massachusetts Workers Compensation Rating bureau website, www.wcribma.org. If a credit is calculated the Bureau will notify the insurance carrier on behalf of the employer and the credit would be automatically applied.